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Shipping Policy

Free Shipping

ibSupply.com offers Free Shipping in the continuous U.S. on Every Order, Every Day.

Shipping Restrictions

ibSupply.com ships to the continuous U.S. only. We do not offer shipping to Alaska, Hawaii, U.S. Territories or APO / FPO addresses. We also cannot accept orders shipping to PO Boxes and UPS/FedEx stores.

We deliver via UPS, FedEx, and common carrier, depending on the size and product mix of your order. Tracking may not be available for every order, but it will be provided when available.

Delivery Date

With distribution warehouses across the country, most of our customers receive their orders within one business day of placing their order. ibSupply.com does not guarantee a delivery date or time due to many factors including, but not limited to: time of day order is placed, large volume orders, item availability at nearby shipping warehouse, weather and shipping to rural locations.

Inside Delivery

Inside Delivery is an additional service that is offered for our customers. There is an additional fee that is dependent on the specific details of each location. Please contact our Customer Service team for any Inside Delivery questions or to set up inside delivery.

Order Cancellation

Orders cannot be cancelled or changed once submitted. Once you submit your order it is immediately sent out to get picked, packed and shipped so that you can receive your order as quickly as possible. Should you no longer need the item, once you receive the shipment, please contact our Customer Service team to process the return. All returns need to be returned in their original package with original packing material, and must include an ibSupply.com issued RA number.


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Printed on 10/16/2017 20:56 PM